Home » Send A Case » Warranty

Because of our commitment to you and our confidence in the work we provide, we are proud to offer a five-year warranty on our products.


SHERER FIVE-YEAR WARRANTY

If Sherer Dental Laboratory accepts a case, and for any reason it should fail to function correctly within five years of delivery date, Sherer will repair or remake the case at no extra charge.

  * Warranty on implant abutments will be determined by the policy of each individual manufacturer.
** The customer is responsible for 50% of the cost to remake a restoration due to fit when a reduction coping is utilized.


What is covered:

  1. Repair or replacement of crown and bridge, full, or partial denture appliance at no charge to the Dentist.

What is not covered:

  1. Cash refund for any appliance.
  2. Fixed or removable temporary appliances such as acrylic partials, flippers, etc.  (Occlusal guards and EMA are warranted for 1 year)
  3. Relines / Repairs / Cu-Sil Gaskets / Soft Liners
  4. Costs incurred for removal or insertion, including chair-time.
  5. Replacement / repair which results from accident, neglect, abuse, failure of supportive tooth or soft tissues, improper adjustments, or improper dental hygiene.
  6. Incidental or consequential damages.

Conditions which must be met for guarantee to be valid:

  1. Appliance must be seated with recommended materials by a licensed, practicing Dentist.
  2. Patient must visit the Dentist at least twice per year for a preventative maintenance (cleaning and exam) program.
  3. Each visit must be confirmed and documented on the warranty certificate provided on each invoice by the Dentist's signature and date.
  4. Full and partial dentures must be relined as recommended by  the attending Dentist by Sherer Dental Laboratory, Inc.
  5. The warranty certificate (or copy) must be sent with the prescription and the appliance to Sherer Dental Laboratory, Inc. for the replacement or repair.
800-845-1116
info@shererdentallab.com