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Because of our commitment to you and our confidence in the work we provide, we are proud to offer a five-year warranty on our products.
SHERER FIVE-YEAR WARRANTY
If Sherer Dental Laboratory accepts a case, and for any reason it should fail to function correctly within five years of delivery date, Sherer will repair or remake the case at no extra charge.
* Warranty on implant abutments will be determined by the policy of each individual manufacturer.
** The customer is responsible for 50% of the cost to remake a restoration due to fit when a reduction coping is utilized or when a crown under partial is fabricated without a partial (full arch pickup record preferred).
What is covered:
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Repair or replacement of crown and bridge, full, or partial denture appliance at no charge to the Dentist.
What is not covered:
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Cash refund for any appliance.
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Fixed or removable temporary appliances such as acrylic partials, flippers, etc. (Occlusal guards and EMA are warranted for 1 year)
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Flexible partials (will be warranted for 1 year)
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Relines / Repairs / Soft Gaskets / Soft Liners
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Costs incurred for removal or insertion, including chair-time.
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Replacement / repair which results from accident, neglect, abuse, failure of supportive tooth or soft tissues, improper adjustments, or improper dental hygiene.
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Incidental or consequential damages.
Conditions which must be met for guarantee to be valid:
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Appliance must be seated with recommended materials by a licensed, practicing Dentist.
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Patient must visit the Dentist at least twice per year for a preventative maintenance (cleaning and exam) program.
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Each visit must be confirmed and documented on the warranty certificate provided on each invoice by the Dentist's signature and date.
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Full and partial dentures must be relined as recommended by the attending Dentist by Sherer Dental Laboratory, Inc.
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The warranty certificate (or copy) must be sent with the prescription and the appliance to Sherer Dental Laboratory, Inc. for the replacement or repair.